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Baghdad province based electronic system to receive requests and suggestions and complaints

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Rocky


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Baghdad province based electronic system to receive requests and suggestions and complaints





09/11/2015 20:43

Baghdad - INA / announced the province of Baghdad, on Monday, the adoption of e-government program of the citizen, to receive requests and complaints from citizens addressed to the Department of citizens across the affairs of the private mails link to submit requests.

A spokesman for the Baghdad governorate, Sabah Zangana, the program allows the citizen submission of requests and suggestions and complaints through the website, and then forwarded to the relevant authorities through a unified network between citizens affairs departments in ministries and provinces and departments not associated with the Ministry.

Zangana He stressed that the objective of the program draw a court policy to consider citizens' complaints against the province, providing a reply to their questions and solving their problems and receive citizens, employees, and the study of their applications and respond to them, and to strengthen communication between the province on the one hand and the citizen on the other hand, the involvement of the media in activities related to citizens and staff .

He pointed out that the work of the program mechanism is done by providing the citizen or employee request a complaint in the official page of the program via the Internet, and is lowered a secret number for each transaction will be lifted citizen, and then are sent notice of the program at the request of the four archives, and the receipt of the request, citizens Using Calculator citizens affairs department through the program administrator, and demand for official turns up with attachments, and this charge is lifted to the directorate or department.

A spokesman for the Baghdad governorate said that the province has allocated a link to electronically submit requests and complaints to the citizen e-government program on its website

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